1. Agreement to These Terms
These Terms of Service (“Terms”) govern your access to and use of the SEnuke AI website, software platform, applications, artificial intelligence features, services, content, integrations and related products and services (collectively, the “Service”). The Service is operated by IATC Enterprises (“SEnuke AI,” “we,” “us,” or “our”).
By creating an account, purchasing a subscription, activating access or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service for a business or other organization, you represent that you have authority to bind it to these Terms.
2. The SEnuke AI Service
SEnuke AI is an AI-powered business growth software platform designed to assist with business discovery, research, analysis, strategy, content, marketing, website and ecommerce activities, search visibility, growth planning, execution, measurement, reporting, automation and related business-growth activities.
The Service may use artificial intelligence, third-party data providers, APIs, algorithms and automated processes to produce analyses, recommendations, content and other outputs. Features and capabilities may change as the Service evolves.
3. Eligibility and Accounts
You must be legally capable of entering into a binding agreement and at least the age of majority where you live. You are responsible for accurate account information, the confidentiality of login credentials and all activity performed through your account or workspace by you and users you authorize.
You must promptly notify us of suspected unauthorized access. Accounts and seats may not be sold, transferred, rented or shared with unauthorized persons except as expressly permitted by SEnuke AI.
4. Workspaces, Plans and Access
SEnuke AI operates through workspaces. Subscriptions, AI Capacity, projects, integrations, seats, permissions and other resources may be associated with a workspace rather than an individual user.
Available plans may include Entrepreneur, Business and Agency, together with future plans or variants. Unless an offer expressly states otherwise, plan differences primarily concern included operating capacity, seats, client-management infrastructure and other usage resources rather than access to the core SEnuke AI Growth Operating System.
Agency functionality may include Client Viewer access. Client Viewer access is read-only or otherwise limited as described in the Service and does not constitute an internal paid seat unless expressly stated.
5. Subscriptions, Billing and Automatic Renewals
SEnuke AI may be offered through monthly, annual or other recurring subscription periods. By purchasing a recurring subscription, you authorize the applicable retailer or payment processor to charge the subscription price, applicable taxes and authorized fees at each renewal until cancelled.
Purchases made through JVZoo are also subject to applicable JVZoo transaction and payment terms. Other sales channels may use other retailers or payment processors.
Subscriptions automatically renew for the billing period selected at purchase unless cancelled before the next renewal. The price, billing frequency, renewal terms and any material limitations will be disclosed at or before checkout. Prices may change for future purchases or renewals where permitted by law and the applicable offer terms.
6. Founding and Promotional Pricing
Where a subscription qualifies for Founding pricing or another protected promotional price, that price is associated with the qualifying workspace subscription and remains available only while the subscription remains continuously active, subject to the terms disclosed with the offer.
Where expressly permitted, changing billing frequency, upgrading an eligible plan or modifying eligible seats may preserve price protection. Cancellation or termination may permanently end protected pricing. Reactivation does not guarantee restoration of a previous promotional or Founding price.
7. AI Capacity
Certain plans include a recurring allocation of AI Capacity units. AI Capacity represents operating resources used for eligible AI, research, analysis, generation, processing and related workflows. It is a Service usage measure, not currency, stored value or a transferable asset.
Activities may consume different amounts depending on complexity, scope, data requirements, number of pages, keyword checks, locations, generated media, processing requirements and third-party service usage. Included capacity resets with the applicable subscription cycle and does not roll over unless expressly stated. Purchased top-ups may follow different rules disclosed at purchase.
Capacity belongs to the workspace and may be shared among authorized users. Estimates may be displayed before higher-cost workflows and may change if scope changes. We may reasonably adjust capacity calculations as models, providers, costs, workflows and technology evolve.
8. Failed Workflows and Capacity Reservations
SEnuke AI is designed not to charge repeatedly for internal retries needed to complete the same workflow. If a workflow fails without producing a usable result, reserved capacity may be released or restored under the Service’s capacity rules.
Completed research, generated assets or other usable results may consume capacity even if you later choose not to use them. Background work may reserve capacity before starting, and unused reserved capacity may be released if a job is cancelled or fails.
9. Capacity Exhaustion
When a workspace reaches its available AI Capacity, AI-dependent operations may pause until additional capacity becomes available through renewal, upgrade or an eligible capacity purchase. Where technically practical, read-only access, previously collected information, tracking and eligible non-AI collection may continue. Capacity exhaustion does not cancel the subscription.
10. Seats and Authorized Users
Plans may include one or more authorized user seats, and additional seats may be available for purchase. Paid seats may include additional workspace capacity only where expressly stated. Viewer and Client Viewer roles may not include additional AI Capacity and may be restricted from initiating AI-dependent work.
All users associated with a workspace must comply with these Terms. Workspace owners are responsible for the users they authorize and for assigning appropriate permissions.
11. Agency Use and Client Data
Agency functionality may permit agencies, consultants and service providers to manage projects, businesses and information belonging to clients. If you use the Service for a client, you represent that you have all authority, permissions and consents necessary to provide, connect, analyze and process the client’s information.
You remain responsible for your client relationships, instructions, approvals, claims, deliverables and legal obligations. SEnuke AI is not a party to agreements between agencies and their clients. You must not expose one client’s information to another client or give a Client Viewer access to unapproved or unrelated material.
12. Artificial Intelligence Outputs
Artificial intelligence and automated systems can produce incomplete, inaccurate, outdated, unsuitable or incorrect information. You are responsible for reviewing outputs and supporting evidence before relying on, publishing, distributing or acting on them.
SEnuke AI does not guarantee that recommendations, strategies, content, forecasts, analyses or other outputs will produce a particular business, financial, marketing, ranking, traffic, revenue or other result. Outputs are not legal, accounting, financial, medical or other regulated professional advice.
13. User Approval and Automated Actions
The Service may prepare or execute actions involving websites, content, marketing systems, third-party platforms or connected services. Unless you have expressly enabled an authorized automation or auto-approval feature, SEnuke AI may require approval before eligible live changes are performed.
You are responsible for approvals, permissions, connected accounts and automation settings within your workspace. Review material changes before approving publication or execution. You may disable or modify eligible automations through available controls, subject to any jobs already in progress.
14. Third-Party Services and Integrations
SEnuke AI may integrate with or use third-party products and services, including AI providers, analytics services, search and marketing data providers, website and ecommerce platforms, payment providers, email platforms and other APIs.
Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for their availability, accuracy, policies, security, performance or continued operation. Provider changes may make an integration or feature temporarily or permanently unavailable. You authorize us to exchange information with connected services as needed to perform your requested workflows.
15. Your Content and Data
You retain ownership of content, data, trademarks and other materials you lawfully provide (“User Content”). You grant SEnuke AI a limited, non-exclusive licence to host, copy, process, analyze, transform and transmit User Content as reasonably necessary to provide, secure, maintain and improve the Service and perform workflows you request.
You represent that you have the rights and permissions needed to submit and use User Content. Our handling of personal information is described in the Privacy Policy. You are responsible for maintaining copies of information and outputs you cannot afford to lose.
16. Generated Content
Subject to applicable law, third-party rights and these Terms, SEnuke AI does not claim ownership of final AI-generated content created specifically for you through the Service. AI outputs may not be unique, and similar output may be provided to others.
You are responsible for deciding whether generated material is accurate, lawful and appropriate for its intended use and whether rights, attribution, disclosures, reviews or permissions are required.
17. Websites and Deliverable Handoffs
The Service may assist in creating websites, pages, code, assets and related deliverables in supported formats, including WordPress-oriented work and, where available, HTML or other supported handoff formats. Availability depends on the selected workflow and current Service capabilities.
You are responsible for reviewing, testing, securing, deploying, hosting, maintaining and backing up deliverables. A handoff does not guarantee compatibility with every server, framework, plugin, theme, browser, accessibility requirement, law or third-party environment.
18. Intellectual Property
SEnuke AI, SEnuke, associated software, interfaces, systems, workflows, branding, logos, documentation, technology and other proprietary materials are owned by or licensed to SEnuke AI and its applicable owners and licensors.
These Terms do not transfer ownership of our intellectual property. You may not copy, reverse engineer, reproduce, sell, sublicense, scrape, extract or commercially exploit the Service except as expressly permitted by law or written authorization.
19. Acceptable Use
You may not use the Service to:
- violate applicable law or another person’s intellectual property, privacy or other rights;
- distribute malware, gain unauthorized access, engage in fraud or impersonation, or interfere with the Service;
- circumvent capacity, billing, authentication, access or security controls;
- scrape or systematically extract proprietary data or resell account access without authorization;
- submit or process another person’s or client’s data without appropriate authority;
- send spam or unlawful messages, use purchased or scraped contact lists without lawful authority, or violate applicable anti-spam rules or a connected provider’s policies; or
- use outputs or automations to mislead, harass, discriminate against or unlawfully harm others.
We may investigate suspected misuse and suspend or terminate accounts engaged in prohibited activity.
20. Search Engines and External Platforms
The Service may assist with SEO, AEO, GEO, AI search visibility, websites, content, ecommerce, advertising, social media and other external platforms. Search engines, AI systems, advertising networks, marketplaces and other platforms independently determine rankings, citations, visibility, acceptance and performance.
We do not control these systems and cannot guarantee rankings, citations, traffic, sales, acceptance, indexing, account status or continued platform access.
21. No Earnings or Results Guarantee
SEnuke AI provides software, analysis and business-growth assistance. We do not guarantee income, profits, sales, traffic, rankings, leads, customers, business growth or any other particular outcome.
Results depend on factors outside our control, including market conditions, offer quality, execution, competition, resources and user decisions. Examples, case studies, historical results and results achieved by SEnuke AI, SEnuke, its owners, customers or other persons are not guarantees of future performance.
22. Fourteen-Day Refund Policy
Unless different terms are clearly disclosed at checkout, a new subscription purchase may be refunded when a valid request is submitted within fourteen (14) calendar days after the initial transaction date. Requests should be sent through the support process identified on the website or purchase receipt and must include sufficient transaction information.
Renewal charges, partially used subscription periods, AI Capacity top-ups, additional seats, separately purchased services and other add-ons are not refundable unless expressly stated at purchase or required by law. We may refuse a refund request involving fraud, material abuse, prohibited activity or repeated refund misuse to the extent permitted by law.
Purchases made through JVZoo or another retailer may need to be processed through that retailer. Nothing in this section limits refund, cancellation, warranty or other consumer rights that cannot lawfully be excluded.
23. Cancellation
You may cancel through the applicable account, retailer or payment-provider process. Cancellation prevents future renewals but does not ordinarily provide a prorated refund for an already-paid period unless required by law or provided under the refund policy.
Access ordinarily continues through the paid subscription period unless the account is terminated for cause or otherwise stated. Cancellation may permanently end protected promotional or Founding pricing.
24. Suspension and Termination
We may suspend or terminate access where reasonably necessary because of non-payment, chargebacks or payment disputes, violation of these Terms, unlawful or abusive activity, security threats, misuse of third-party services, material risk to the Service or other users, or legal or regulatory requirements.
Where appropriate, a suspended account may retain limited or read-only access. Upon termination, provisions that by their nature should survive will remain effective, including ownership, payment obligations, disclaimers, liability limits, indemnity and dispute provisions.
25. Service Availability and Changes
We work to provide a reliable Service but do not guarantee uninterrupted or error-free operation. Maintenance, provider outages, software defects, infrastructure failures, internet conditions, security incidents and circumstances outside our reasonable control may affect availability.
Features may be modified, improved, replaced or discontinued as the Service evolves. Where a material change adversely affects a paid subscription, we will provide notice or a remedy where required by law.
26. Privacy and Security
Our collection, use and disclosure of personal information are governed by the Privacy Policy. No online system can be guaranteed completely secure. You are responsible for using reasonable security practices, limiting permissions, protecting credentials and promptly removing access that is no longer required.
27. Disclaimer of Warranties
To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis. SEnuke AI disclaims warranties not expressly provided in these Terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the extent legally permitted.
Nothing in these Terms excludes warranties, remedies or consumer protections that cannot legally be excluded.
28. Limitation of Liability
To the maximum extent permitted by law, SEnuke AI and its owners, officers, employees, contractors, affiliates and licensors will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost revenue, lost business opportunities, loss of data or business interruption arising from use of or inability to use the Service.
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service will not exceed the amount you paid for the Service during the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
29. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless SEnuke AI and its owners, officers, employees, contractors and affiliates from third-party claims, damages and reasonable costs arising from your unlawful use of the Service, violation of these Terms, User Content, infringement of third-party rights, or unauthorized use of client or third-party data.
30. Electronic Communications
You consent to receive agreements, disclosures, receipts, operational messages and legal notices electronically. Notices may be provided through the Service, by email to the address associated with your account or by posting on our website. Marketing communications are handled separately and may be unsubscribed from as provided in the message, subject to operational communications needed to administer your account.
31. Changes to These Terms
We may update these Terms as SEnuke AI evolves or as legal, regulatory or operational requirements change. The “Last updated” date identifies the current version. Material changes will be communicated where required by law. Continued use after updated Terms become effective constitutes acceptance where legally permitted.
32. Governing Law and Disputes
These Terms are governed by the laws of the Province of New Brunswick and the applicable federal laws of Canada, without regard to conflict-of-law principles.
Subject to mandatory consumer rights or jurisdictional protections that apply, disputes will be submitted to courts of competent jurisdiction in New Brunswick, Canada. Before beginning formal proceedings, the parties will make a reasonable good-faith effort to resolve the dispute directly.
33. General Terms
These Terms, the Privacy Policy and any offer-specific terms presented at purchase form the agreement concerning the Service. If offer-specific terms conflict with these Terms, the offer-specific terms control only for that offer to the extent of the conflict.
If a provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a merger, restructuring, sale of assets or by operation of law. Headings are for convenience only.